Cookie Policy
This Cookie Policy explains how Great POS uses cookies and similar technologies on our website, what types we use, why we use them, and how you can control them. We aim to be transparent about every cookie we set and to give you meaningful control over the ones that aren't strictly necessary.
01 Introduction
Great POS ("we", "us", or "our") uses cookies and similar tracking technologies on greatpos.ca and on any subdomains, microsites, and merchant dashboards we operate (collectively, the "Website"). This Cookie Policy is part of our Privacy Policy and should be read together with it.
This policy applies to visitors to our public website. Cookies and tracking used inside the Clover Cloud Dashboard for active merchant accounts are governed separately by your Merchant Services Agreement and Clover's own privacy practices.
We follow Canadian privacy law — primarily the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial equivalent (Québec's Law 25, Alberta's PIPA, British Columbia's PIPA). Where visitors fall under stricter regimes (such as the EU GDPR or UK GDPR), we apply those higher standards.
02 What Are Cookies
Cookies are small text files that a website places on your device (computer, tablet, or phone) when you visit. They let the website remember things about your visit — like your preferences, whether you're logged in, or what pages you've already looked at. Cookies make websites work, work better, or work in a more personalized way.
We also use technologies that work like cookies but operate differently behind the scenes — including:
- Web beacons / pixels — tiny image files that load when you view a page, used to count visitors and measure performance
- Local storage — a browser feature similar to cookies that holds data on your device, used for preferences and offline functionality
- Session storage — like local storage but cleared when you close the tab
- Tags & scripts — code snippets from analytics or marketing providers that load when you visit certain pages
Throughout this policy, when we say "cookies," we mean all of these technologies collectively unless we're being specific.
03 How We Use Cookies
We use cookies for four main purposes:
- Essential operation — to keep the Website running securely, including authentication, fraud prevention, load balancing, and remembering your cookie consent choice
- Personalization — to remember preferences like language, region, or recently viewed product pages so the site feels familiar between visits
- Analytics — to understand how visitors find and use our Website so we can improve content, identify problems, and measure marketing performance
- Marketing — to deliver relevant ads on other websites you visit and to measure whether our advertising actually drives meaningful outcomes
Each cookie we set falls into one of these categories. The next section breaks each one down with examples.
04 Types of Cookies We Use
We group cookies into four categories. You can disable all categories except Strictly Necessary through your preferences or your browser settings.
Strictly Necessary
Required for the Website to function. Without these cookies, services you've asked for — like logging in, submitting forms, or remembering you've accepted this notice — can't be provided. These cannot be disabled.
Functional
Remember choices you've made to personalize your experience — like your language preference, region, or recently viewed pages. Disabling these doesn't break the site, but it does reset preferences every visit.
Analytics & Performance
Help us understand which pages people visit, how they got there, and where they spend their time — so we know what's useful and what to improve. All analytics data is aggregated; we never identify individuals from analytics cookies alone.
Marketing & Advertising
Used by our advertising partners to understand interest from people who've visited our site so they can show you relevant Great POS ads on other websites and platforms. These also let us measure whether our advertising actually works.
Cookies change over time. The specific cookies listed above reflect our current setup. If we add or remove tools, we'll update this list. We review it at least quarterly.
05 Third-Party Cookies
Some cookies on our Website are set by third parties rather than by us directly. These include analytics providers (Google), social media and advertising platforms (Meta, LinkedIn, Microsoft, Google Ads), and infrastructure providers (Cloudflare). When a third-party cookie is set, that provider — not us — controls the data collection.
We've selected each third-party tool we use, and we configure them to limit data collection where possible (for example, we enable IP anonymization in Google Analytics). But you should also review the privacy policies of these providers if you want full detail:
06 Cookie Duration
Cookies fall into two main duration buckets:
6.1 Session Cookies
Temporary cookies that exist only while your browser is open. They're deleted automatically when you close your browser or end your session. Most cookies that handle authentication and security are session cookies.
6.2 Persistent Cookies
Cookies that remain on your device for a set period — anywhere from a few minutes to a few years — and let us recognize you across visits. The exact lifespan of each cookie is shown in the duration column in Section 4. You can delete persistent cookies anytime through your browser settings (see Section 8).
07 Managing Your Preferences
You can update your cookie preferences at any time using the preference centre. Your choices are remembered for 12 months on this device — after that, you'll be asked again. You can also clear or reset your preferences through your browser at any time.
08 Browser Controls
You can also manage cookies directly through your browser settings — including blocking all cookies, blocking only third-party cookies, deleting cookies already stored, and being notified before new cookies are set. Keep in mind that disabling Strictly Necessary cookies through your browser may prevent some parts of the Website from working correctly.
Here's where to find cookie settings in the major browsers:
- Google Chrome — Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox — Settings → Privacy & Security → Cookies and Site Data
- Apple Safari — Preferences → Privacy → Manage Website Data
- Microsoft Edge — Settings → Cookies and site permissions → Manage and delete cookies
For mobile devices, cookie settings are found under your browser app's settings rather than your phone's main settings.
09 Do Not Track & Global Privacy Control
Some browsers send a "Do Not Track" (DNT) or Global Privacy Control (GPC) signal indicating you don't want to be tracked. There's no universal standard for how websites should respond to these signals, but we treat them as an opt-out from non-essential cookies. When we detect a GPC signal, we disable Analytics and Marketing cookies for that visit automatically.
If you prefer not to rely on browser signals, the Preference Centre in Section 7 gives you explicit, granular control.
10 Changes to This Policy
We may update this Cookie Policy from time to time — for example, when we add or remove a tool, when laws change, or when we improve our practices. The "Last updated" date at the top of the page reflects the most recent revision.
For material changes, we'll notify you through a banner on the Website and, if you're a registered Merchant, by email. Your continued use of the Website after the effective date means you've accepted the revised policy. If you don't agree to the changes, you should adjust your cookie preferences or stop using the Website.
11 Contact Us
If you have questions about this Cookie Policy or want to exercise any rights you have under applicable privacy law (such as the right to access, correct, or delete the personal information we hold), please reach out to us.
11.1 Privacy Inquiries
Email: privacy@greatpos.com
We aim to respond to all privacy inquiries within five business days.
11.2 Mailing Address
Great POS
Attn: Privacy Officer
100 Dynamic Drive
Toronto, Ontario M1V 5C4
Canada
11.3 Regulatory Authority
If you have unresolved concerns about how we handle your personal information, you may also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca or, if applicable, your provincial privacy authority.
Questions about cookies or privacy?
Our privacy team is happy to walk you through what we collect, why, and how to change your preferences. We aim to respond within one business day.